This assignment is an experiment in descriptive writing. Understand that description rarely stands alone in literature; it is normally woven into the fabric of a story or larger work. Your assignment, however, is to avoid story-telling and focus on description alone. Paint a picture using words. Of course your “painting” can appeal to more than just the sense of sight. You can make your reader hear, feel, smell, even taste your subject as well.
All of us from time to time have experiences with companies or organizations that are surprisingly satisfying or dreadfully disappointing. Your task is to write two formal letters. One will be a complaint and the other a commendation. The corporations you write to may be real or imaginary.